Wedge

300 posts
I’m Wedge, and this is my blogsite! I’ve worked around internal communications since 2004, managing intranets and digital comms. Now I specialise in comms and content, considering the tech and the user experience. I founded the Intranet Now conference. You can catch up with me on Twitter - I’m @Wedge.
A simple standing lamp against a painted wall.

Storytelling versus functional communications

Straightforward functional comms can work brilliantly for trusted colleagues. Big-picture engagement comms and strategic vision sharing often rely on narratives in an attempt to capture the hearts and minds of employees, which just ism't always necessary or desired.
Hiding eyes.

Accordions on the intranet

Accordion widgets hide ancillary content, lead readers through step-by-step process instructions, force interaction by info-seeking readers, usually fail to print, and can be inaccessible to screenreaders and assistive tech.
Window.

When to force links to open in a new tab

People use their personal preference to dominate the debate around when to force links to open in a new tab, but it’s really all about use-cases and respecting the intranet or website user.
A posh camera held by the photographer to point at his head / our view.

Free to use images 2020 edition

There are some great stock image websites out there, with hundreds of thousands of terrible stock photos that you should not inflict upon your colleagues or clients.
A headline from the Gov UK website that's been twisted to focus on the COBR acronym.

Acronyms in headings

There's lots of guidance about acronyms, but little about using acronyms in page / news titles on the intranet.