20 Jul, 2010
Separate the approval of content and style
Tired of Senior Engineers telling you they'd prefer the second sentence in your article to end with a smiley face? Want managers to let you shape messages as per your remit? Try this radical idea! read more
16 Jul, 2010
Simple communications
It’s something about being authentic, clear and concise yet thoughtful and human read more
28 Jun, 2010
Help me help your intranet manager and comms team
Take a second to send a link to my website to your intranet manager / editor, in the hopes of brightening their day. read more
22 Jun, 2010
Why does your intranet exist?
A brief reminder about remembering the purpose of your intranet, and checking the relevancy of front page articles. read more
17 Jun, 2010
Turn ‘show n tell’ seminars into ‘see n say’ discussions
'Show n tell' sessions let you communicate something new to end-users and stakeholders; but what about reversing the flow to be 'bottom up' and running 'see n say' sessions? read more
14 Jun, 2010
We don’t need more corporate communication channels, we need local level conduits
What local level communication channels are available to Mildred, the booking system admin? read more
9 Jun, 2010
Long multi-topic or short single-topic intranet pages?
I need to guide scores of new authors / publishers as to when to create one long comprehensive intranet page and when to create a suite of short, single-topic, pages. What's your vote? read more
7 Aug, 2009
Seven easy intranet improvements to make this month
I have had this role for one year. What have I done to our intranet? Not enough. What will you and I do in the next month or so? Plenty more. read more
7 May, 2009
If you have nothing to say, don’t say anything
A real news article can't just be 2 paragraphs long, it needs to b concise, but it needs to give enough background context to be informative and interesting to the average reader. read more

