Design

Just getting stuff done on the intranet

Intranet

Menus menus menus. Curated lists of ‘how to do’ stuff are great, but sometimes the simplest list is the ‘killer app’ of your intranet. Try the ‘I need to…’ list, and help your people get things done fast.

User centred or Department centred? Intranet design

Intranet

I’m designing a potentially massive intranet’ the biggest hurdle is breaking people’s expectations that it can be ‘just the same but better than the current one’. The current intranet is very very poor. Please help me decide if ‘user centred’ design is the right way forward, or if I should just let our Departent Silos do as they wish…

The disappearance of front page news – how do your readers find your intranet news stories?

Design, Intranet

News stories on my intranet ‘fall off‘ the front page after two days and ‘disappear’; at least as far as my readers are concerned. Here one day, gone the next.

news-ball“Did you see that article about our pay offer? No? Oh well, you missed it.”

With all my reading, all my research, all my networking, I have failed to discover or develop a better system than the ‘news archive‘.

News stories are presented on the front page of my intranet, but physically reside within a year, month and week structure. Think ‘folders in a folder’. Basic web design; basic information architecture: Intranet Home/News/2009/August/10 August

The News Archive holds stories from last week and way back to years before. I think it’s easy to get to because the breadcrumb trail is easy to use and lets people ‘go back in time’. I also provide a direct link to the News Archive section from the footer of every news story.

Yet, I’m wrong; the News Archive is not easy to find. People tell me that in all the years the intranet has been running, they’ve never seen the Archive.

Continue reading …

The web for tiny businesses

Design

Small businesses can get a wealth of advice, and can make their small budgets go far online. But what should people who run a Tiny Business(TM) do online?

Are you chasing PageRank and SEO?

Communications, Design, Rants

Optimising your web pages or blogs for the Search Engines shouldn’t cost you the big bucks, and you don’t need help from the self-proclaimed experts. Here are five simple ways you can improve your findability and get more visitors today.