20 Jul, 2010
Separate the approval of content and style
Tired of Senior Engineers telling you they'd prefer the second sentence in your article to end with a smiley face? Want managers to let you shape messages as per your remit? Try this radical idea! read more
16 Jul, 2010
Simple communications
It’s something about being authentic, clear and concise yet thoughtful and human read more
14 Jul, 2010
Love of the written
We bandy the word 'passion' around too much, but love of the λόγος (logos) should drive our written expressions. read more
12 Jul, 2010
Beauty in the prose
It's up to us, the copywriters, authors and communicators to find the essential beauty in our written work, so as to help our readers receive the message. Dull work? read more
30 Jun, 2010
Twenty words, not too many polysyllables
'Polysyllables' aside, it's simple to make our communications easy to read - and retain greater impact - with one or two basic rules. read more
10 Dec, 2009
Writing fashions to be wary of
Internal communications that are dull and lifeless often masquerade as interesting by using 'exciting' boilerplate. Here are a few criminal uses of English. read more
7 Aug, 2009
Seven easy intranet improvements to make this month
I have had this role for one year. What have I done to our intranet? Not enough. What will you and I do in the next month or so? Plenty more. read more
7 May, 2009
If you have nothing to say, don’t say anything
A real news article can't just be 2 paragraphs long, it needs to b concise, but it needs to give enough background context to be informative and interesting to the average reader. read more
1 Apr, 2009
Editors; tread softly, for we tread on their dreams
Tend to other people's work like you might an established garden - don't hack. read more

