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We don’t need more corporate communication channels, we need local level conduits

What local level communication channels are available to Mildred, the booking system admin? read more

Hello?!

Jules returns to discuss the importance of a salutation when emailing, and how to respond to antagonism. read more

The two ways to present email addresses on your intranet, and the WWW

How you present people's email addresses online affects people's actions. Take care, use links as they were designed. Learn how best to show an email address. read more

Blending mass emails into your communications

Mass emails are overused within the company, but when blended with other channels... read more

Mass emails – Internal Communications best practices

'Group emails' that get sent around the business are often heavily relied upon, and yet so quickly written that they can be of very little use or value. read more

How to care, even if you don’t

How you respond to people's comments, emails and feedback will win your friends or enemies. Show you care, even if you don't give a fig. read more

Manage multiple email addresses from one account

Second in a two-parter - managing multiple email accounts. read more

You’ve got the right domain but the wrong email address

Proud of your domain? Then why aren't you using it in your email address? read more
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