Mark Morrell lays out the benefit of a strict steering group scope, and explains how stakeholder meetings can be truly practical.
If we build it, they will come. Or not. People use their favourite tools and select them for personal reasons, even inside the firewall. Intranet features may not be used by the majority of people, and that's OK.
Never easy to express, not so easy to get agreement on, and regularly completely neglected. Yet the intranet strategy is a core feature of creating successful adoption and use.
Thinking about the governance of your intranet, a roadmap helps express what's coming up with regard to improvements and initiatives.
Starting with 'the vision', an introduction to some of the considerations and documentation needed to run a good intranet.
Your intranet is for your people, and so it needs to meet their expectations and help them get work done. The intranet is no longer just about 'news'.
A second crack at getting some publishing principles across to people who've never written anything but emails.