A channel experiment - and the key equation to good communications.
Menus menus menus. Curated lists of ‘how to do’ stuff are great, but sometimes the simplest list is the ‘killer app’ of your intranet. Try the ‘I need to...’ list, and help your people get things done fast.
Easy directions on how to steer clear of breaking copyright and getting your company into hot water. Lead by example by following these points.
'Show n tell' sessions let you communicate something new to end-users and stakeholders; but what about reversing the flow to be 'bottom up' and running 'see n say' sessions?
I need to guide scores of new authors / publishers as to when to create one long comprehensive intranet page and when to create a suite of short, single-topic, pages. What's your vote?
Renaming your intranet, or any business system, seems a fun thing to do to create engagement and 'goodwill' towards an improved system. A new name signifies a fresh start, but it does cost a lot of money and it does waste time. Think!
Here's my old intranet menu names and my new one, along with several other navigation menus from other people's intranets! So much sharing!
A second crack at getting some publishing principles across to people who've never written anything but emails.
The list of things that annoy my intranet readers about web pages. Awesomely consistent.
We know the number one reason people find your intranet superfluous to requirements; irrelevant information. The ‘news’ stories…
Your search engine probably isn't as good as your people would like it to me. Reduce friction and frustration by providing a great (great, not 'good enough') "No Results" results page. See my sad robot.
Don't create a 'Content Migration Plan' when you move to a new intranet system; it's not about migration, it's about fantastic content that supports people's work and meets their needs.