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Replying is not enough

How do you respond to feedback? Criticism? Demands for new features?
byWedge
4 April 2016
1 minute read
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http://tumblr.kilobox.net/post/12962605353/replying-is-not-enough

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Wedge
I’m Wedge, and this is my blogsite! I’ve worked around internal communications since 2004, managing intranets and digital comms. Now I specialise in comms and content, considering the tech and the user experience. I founded the Intranet Now conference. You can catch up with me on Twitter - I’m @Wedge.
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