Replying is not enough
How do you respond to feedback? Criticism? Demands for new features?
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The font size in your communications
The font, and the font size, can enhance the readability of your communications, and therefore help your messages to 'land' properly. What font do you use? What font size do you use?
Nothing’s final in life
Document control. Don’t send, share or publish files / documents with the word ‘final’ in the file-name or…
Intranet Now conference – confirmed and F. A. B.
My new little video thingy, talking about our new intranet conference.
Would you like a plain sponge, or a rich chocolate cake?
We know that the 'bare bones' of Good Comms must include accurate, relavant, timely and concise details with enough context to help everyone understand the situation - but there's another concept that should play a part, and it's my favourite because I believe it has a real emotional impact on people - richness.