Intranet design and reader-centred communications,
from Wedge in the UK
Next event: Intranet Now conference, June 2019, London.
I also assist small orgs with content marketing and social media management.
You can hire me with very little fuss, for one afternoon or an extended project. I generally work from my home office and I work around London and Birmingham, but I travel across the UK as needed. You’ll see me on Twitter most days.
You might have read my blog for the past decade, when I was in ‘MarComms‘ for a couple of large companies – now you can get to know me better as a freelancer.
Beyond working for and with some smashing companies and people, I do my best to contribute to the intranet, comms, and digital workplace professions. I founded the Intranet Now conference – the only independent intranet conference in the UK. I hope you’ll attend in 2019.
Intranets are underrated, undervalued, and dismissed.
You might only launch one brand new intranet in your career, but you may well revamp several. So a robust approach to the design and planning of your intranet is something every intranet manager needs.
People are not ‘distracted from relationships by their phones’ – they are developing relationships through space and time using technology that suits them. Stop telling people to get off their phones when at the same time you expect 100% availability coz ‘flexible working in the digital workplace’.
“I’ve known Wedge online and off for a few years, and he was very helpful in guiding me on how to set up Marginalia.online – he supported me with the technical work and gave me plenty of advice. His knowledge and work ethic, combined with friendliness, meant I could trust him throughout the process.”
“With Wedge’s help, our social media presence has greatly improved. He has a deep understanding of both the process and the topic.”
“Wedge did a great job copyediting my book ‘Collaborating in a Social Era’.
He is very collaborative and easy to work with and helped me improve the book considerably.”
“Wedge looks after our social media accounts, writes our blog articles, and supports our client pitches and intranet design process.”
Fifteen years' experience
From corporate comfort to independent hustler
My career progression has been logical and fairly smooth. As a corporate communicator I endeavoured to focus on internal communications and the intranet, but was often tasked with managing the company website as well. I also led a million pound SharePoint project; it’s true what they say — it’s not all about the technology (it’s about people).
Later, as a full-time intranet consultant, I helped a score of small to large organisations plan and launch their new intranets. Now, as an independent specialist, I’m fortunate enough to work with some well-known intranet consultancies and design agencies.
I work from my home office and travel around London and the Midlands to meet clients, and work in a team when needed.
I’m still hands-on with intranets, but a lot of my time is spent writing about intranets, collaboration, and communication.
Internal and external comms
Starting as the global intranet manager and intranet communications editor, I then took on the extranets and the main website in a combined role.
Intranet and internal comms
Revamped the ageing intranet, led the SharePoint adoption project, and then took on the website in a combined digital communications role.
Travelled the UK, helping new clients plan, design, and adopt their new intranet.
Now I support regular clients with their social marketing and with their corporate clients as needed.
Intranet Now conference founding
I created and launched the Intranet Now conference - the only independent intranet conference in the UK.
Intranet and comms consultant
Working directly for Sam Marshall at ClearBox, I manage our marketing, webinars, workshops, and am a client-facing consultant.