Hands on communications

Resources

Intranet design and reader-centred communications

My services

Content strategy, design, management

Well crafted communications

My services

Intranet design

Evidence-based navigation design

Intranet design

See my client testimonials.

Social media marketing

Social media management for your small company

I manage several client accounts, focusing on intranets and brand building.

Intranet design and reader-centred communications,
from Wedge in the UK

Next event: Intranet Now conference, 30th September 2016, London.


I help medium and large organisations plan and design the structure, navigation, governance, and content for their intranets.

I also assist small orgs with content marketing and social media management.
You can hire me with very little fuss, for one afternoon or an extended project. I generally work from my home office and I work around London and Birmingham, but I travel across the UK as needed. You’ll see me on Twitter most days.

You might have read my blog for the past decade, when I was in ‘MarComms‘ for a couple of large companies – now you can get to know me better as a freelancer.

Beyond working for and with some smashing companies and people, I do my best to contribute to the intranet, comms, and digital workplace professions. I founded the Intranet Now (un)conference – the only independent intranet conference in the UK. I hope you’ll attend in September 2016.

My name is Wedge, it really is, and I'm a freelance intranet and communications specialist.

My name is Wedge, it really is, and I'm a freelance intranet and communications specialist.

I help with intranet design, and these days, intranet content marketing.

Services


Intranets

I know how it feels to be responsible for the success of an intranet. Let me help polish your plans, suggest improvements, and validate your goals in a friendly review, either over coffee or through a structured review of your documents. Together, we can plan your vision, strategy, metrics, IA, and navigation / home page design, and set the governance that will help keep your intranet well maintained.

  • Vision, strategy, and roadmap;
  • Structure, IA, and navigation;
  • Governance and metrics;
  • User-testing.

Improve your intranet

More

Internal comms

Let’s revamp your communication strategy and channel management approach to better fit your evolving organisation. While you’re an expert, many within your ‘extended network’ are not experienced writers or publishers – I can train and mentor people, multiplying the power of your core team. I can also become part of your comms team, working remotely to manage the publishing of news and announcements on your intranet.

  • Strategy;
  • Tactics and good practices;
  • Writing and publishing;
  • Content strategy.

Get hands-on help

More

Marketing

I specialise in intranet marketing. I know that’s a small niche, but you’d be surprised how many vendors, consultancies, and communication agencies have a focus on intranets and the digital workplace. My services revolve around marketing collateral, whitepapers, and blog articles – it’s all about ‘top of mind‘ marketing. Crafting and publishing content is one matter, getting it infront of people is another. ‘Content marketing’ includes having your articles published on other platforms, outside of your own website.

  • Article writing;
  • Ghost writing;
  • Content marketing;
  • Blog management.

Marketing for SMBs

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Social media management

Much as I would love talking to consumers, my focus is on intranet and collaboration systems marketing (B2B). My background is perfectly relevant, and I’m trusted by several brands to talk about intranet platforms and good practices. Social media marketing is about relationships, sharing ideas and good practices, and ‘top of mind‘ marketing. Your brand cannot develop trust / interest if it’s not genuinely present on social networks. No, it’s not ridiculous to be paid to tweet, and no, it’s not all about Twitter!

  • Strategy and tactics;
  • Social media profile management;
  • Original updates through the day;
  • Boost your content marketing and website visitors.

Supercharge your social presence

Get me

Articles

My blog articles are below, but I also write for ClearBox, Content Formula, and occasionally Intranetizen, Deathto.email, Melcrum, Ragan, Simply Communicate, and the Journal of Internal Communications. Further musings on Medium and LinkedIn.

Capability planning
Intranet

Intranet foundations – purpose, strategy, design, and planning the roll-out

Making the business case for an ESN — Virpi Oinonen at IntraTeam Event Copenhagen
Social Comms

Making the business case for an ESN — Virpi Oinonen at IntraTeam Event Copenhagen

Virpi Oinonen @Virpi is famous for her business cartoons and is an enterprise social network evangelist and consultant.

Virpi has two up-coming ESN workshops, one in Dublin, and one in Birmingham UK.

Employee engagement is a side effect of good use of an enterprise social network. The priority is to have a purpose for your ESN, it should help the organisation achieve objectives and solve problems.

We need to find out what hurts, and see if social communication can help.

Continue reading …

Luis Suarez at IntraTeam Event Copenhagen 2016 – Wirearchy
Social Comms

Luis Suarez at IntraTeam Event Copenhagen 2016 – Wirearchy

This is a live blog. I’m at the IntraTeam conference and this is one of the first sessions.


Luis Suarez – @elsua elsua.net Previously of IBM, as you know, now independent.

Has been without email for eight years.

Leadership in a connected enterprise, from hierarchy to wirearchy

Nothing new – wirearchy has been around for 17 years, says Luis.

Destroy the idea that ‘knowledge is power’.

‘Knowledge sharing is power’.

Continue reading …

Skill up


Internal comms
Intranet design
Social media
Marketing comms

Gloria Lombardi, Marginalia magazine founder and publisher

“I’ve known Wedge online and off for a few years, and he was very helpful in guiding me on how to set up Marginalia.online – he supported me with the technical work and gave me plenty of advice. His knowledge and work ethic, combined with friendliness, meant I could trust him throughout the process.”

Gloria Lombardi, Marginalia magazine founder and publisher
Sam Marshall, ClearBox Consulting

“With Wedge’s help, our social media presence has greatly improved. He has a deep understanding of both the process and the topic.”

Sam Marshall, ClearBox Consulting
Oscar Berg, author and collaboration strategist

“Wedge did a great job copyediting my book ‘Collaborating in a Social Era’.
He is very collaborative and easy to work with and helped me improve the book considerably.”

Oscar Berg, author and collaboration strategist
Content Formula

“Wedge looks after our social media accounts, writes our blog articles, and supports our client pitches and intranet design process.”

Content Formula

Notoriety


Years' XP
Followers
Listed
Intranets launched
Talks
TV interviews

Twelve years' experience


From corporate comfort to independent hustler

My career progression has been logical and fairly smooth. As a corporate communicator I endeavoured to focus on internal communications and the intranet, but was often tasked with managing the company website as well. I also led a million pound SharePoint project; it’s true what they say — it’s not all about the technology (it’s about people).

Later, as a full-time intranet consultant, I helped a score of small to large organisations plan and launch their new intranets. Now, as an independent specialist, I’m fortunate enough to work with some well-known intranet consultancies and design agencies.

I work from my home office and travel around London and the Midlands to meet clients, and work in a team when needed.

I’m still hands-on with intranets, but a lot of my time is spent writing about intranets, collaboration, and communication.

Timeline
Internal and external comms
Marconi - global intranet and web manager

Starting as the global intranet manager and intranet communications editor, I then took on the extranets and the main website in a combined role.

Intranet and internal comms
Severn Trent Water, intranet manager

Revamped the ageing intranet, led the SharePoint adoption project, and then took on the website in a combined digital communications role.

Client facing
Interact, intranet consultant

Travelled the UK, helping new clients plan, design, and adopt their new intranet.

Independent specialist
Intranet design and content marketing specialist

Now I support regular clients with their social marketing and with their corporate clients as needed.

Intranet Now conference founding
Conference founder

I created and launched the Intranet Now conference - the only independent intranet conference in the UK.

Contact me


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Just tweet, call, or mail me

I’m @Wedge on Twitter.

My Skype name is Wedgekin.
View my profile - Wedge

My phone number is 07950705258 – my name is Wedge, so just say ‘hi’.

Mail me on Wedge@kilobox.net

I work around the UK.