Intranet design and reader-centred communications,
from Wedge in the UK
Next event: Using analytics to drive employee engagement – a casual meet-up; London, 3rd June.
I also assist small orgs with content marketing and social media management.
You can hire me with very little fuss, for one afternoon or an extended project. I work around London and Birmingham, but I travel across the UK as needed; I generally work from my home office. You’ll see me on Twitter most days.
You might have read my blog for the past decade, when I was in ‘MarComms‘ for a couple of large companies – now you can get to know me better as a freelancer.
Beyond working for and with some smashing companies and people, I do my best to contribute to the intranet, comms, and digital workplace professions. I founded the Intranet Now (un)conference – the only independent intranet conference in the UK. I hope you’ll attend in October.
“The intranet is going to die.” More than this, we need to re-think how we approach projects and the diverse systems that make up the digital workplace. My notes from David Snowden’s IntraTeam talk.
To understand UX you must undertake research, so you can deliver useful, delightful intranets. My notes from James Robertson’s talk at IntraTeam.
I’m self-employed, attached to a couple of agencies, and I collaborate with a number of well-respected individuals. But what do I do all day?
Ten years' experience
From corporate comfort to independent hustler
My career progression has been logical and fairly smooth. As a corporate communicator I endeavoured to focus on internal communications and the intranet, but was often tasked with managing the company website as well. I also led a million pound SharePoint project; it’s true what they say — it’s not all about the technology (it’s about people).
Later, as a full-time intranet consultant, I helped a score of small to large organisations plan and launch their new intranets. Now, as an independent specialist, I’m fortunate enough to work with some well-known intranet consultancies and design agencies.
I work from my home office and travel around London and the Midlands to meet clients, and work in a team when needed.
I’m still hands-on with intranets, but a lot of my time is spent writing about intranets, collaboration, and communication.
Internal and external comms
Starting as the global intranet manager and intranet communications editor, I then took on the extranets and the main website in a combined role.
Intranet and internal comms
Revamped the ageing intranet, led the SharePoint adoption project, and then took on the website in a combined digital communications role.
Travelled the UK, helping new clients plan, design, and adopt their new intranet.
Now I support regular clients with their social marketing and with their corporate clients as needed.
Intranet Now conference founding
I created and launched the Intranet Now conference - the only independent intranet conference in the UK.