6 Aug, 2010
9 mass mail good practices
Sending emails to hundreds of people is too easy - mistakes creep in and there's little you can do once you've pressed the send button.
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2 Aug, 2010
Free-for-all intranets – how to discern the ‘correct’ info
Once you open your intranet up to multiple publishers / contributors, there's the risk of people coming across contradictory information. What should we do to help people trust their judgement, and trust the intranet?
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29 Jul, 2010
Slow writing
I read an article in The Guardian on the art of slow reading, and how skim reading on the Internet may have made us more stupid. But I think the same could be said for writing.
I was just sitting outside...
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27 Jul, 2010
Comms clangers – dropping the ball
I don't always get it right, and it's not always "someone else's fault". Miscommunication is a serious matter, and yet mistakes will happen.
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22 Jul, 2010
Fear of the big projects
I need to throw-out my current intranet, and yet the risks of the new intranet project failing (in part) are so great I feel overwhelmed. Launch in t-minus three months.
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20 Jul, 2010
Separate the approval of content and style
Tired of Senior Engineers telling you they'd prefer the second sentence in your article to end with a smiley face? Want managers to let you shape messages as per your remit? Try this radical idea!
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16 Jul, 2010
Simple communications
It’s something about being authentic, clear and concise yet thoughtful and human
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14 Jul, 2010
Love of the written
We bandy the word 'passion' around too much, but love of the λόγος (logos) should drive our written expressions.
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12 Jul, 2010
Beauty in the prose
It's up to us, the copywriters, authors and communicators to find the essential beauty in our written work, so as to help our readers receive the message. Dull work?
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