I’m Wedge, and this is my blogsite! I’ve worked around internal communications since 2004, managing intranets and digital comms. Now I specialise in comms and content, considering the tech and the user experience. I founded the Intranet Now conference. You can catch up with me on Twitter - I’m @Wedge.
Storytelling versus functional communications
Straightforward functional comms can work brilliantly for trusted colleagues. Big-picture engagement comms and strategic vision sharing often rely on narratives in an attempt to capture the hearts and minds of employees, which just ism't always necessary or desired.
My (your) digital workplace newsfeed
Blogging is back (or at least, it should be). Bookmark my new site for daily digital workplace articles from the experts.
Accordions on the intranet
Accordion widgets hide ancillary content, lead readers through step-by-step process instructions, force interaction by info-seeking readers, usually fail to print, and can be inaccessible to screenreaders and assistive tech.
When to force links to open in a new tab
People use their personal preference to dominate the debate around when to force links to open in a new tab, but it’s really all about use-cases and respecting the intranet or website user.
Free to use images 2021 edition
There are some great stock image websites out there, with hundreds of thousands of terrible stock photos that you should not inflict upon your colleagues or clients.
Acronyms in headings
There's lots of guidance about acronyms, but little about using acronyms in page / news titles on the intranet.
Bruce Daisley, VP UK Twitter, and the no-joy of work
Bruce is on tour to launch his new book, and has a lot to say about workplace culture, teams, productivity, and burnout.
Intranet management should be a career path, not a stepping stone
Intranets are underrated, undervalued, and dismissed.
Job change: Less consulting, more consulting
Change is growth.
Intranet foundations – purpose, strategy, design, and planning the roll-out
You might only launch one brand new intranet in your career, but you may well revamp several. So a robust approach to the design and planning of your intranet is something every intranet manager needs.
Call for conference speakers
We want you - to speak at the Intranet Now conference.
Replying is not enough
How do you respond to feedback? Criticism? Demands for new features?