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Average intranet pages are OK
Much as I would like all intranet pages to be 'perfect', I find it useful to recognise four standards of intranet page.
You cannot copyright your website
You really can't. A website takes more than one copyright statement to cover it.
Truth in comms
To be honest with you…now that’s a phrase you hear too often, and I’m sure I’m guilty of…
Your comms are boring
How can our communiqués compete with a world that knows how to engage people's attention? Couldn't our internal communications be, y'know, human and interesting?
9 mass mail good practices
Sending emails to hundreds of people is too easy - mistakes creep in and there's little you can do once you've pressed the send button.
Free-for-all intranets – how to discern the ‘correct’ info
Once you open your intranet up to multiple publishers / contributors, there's the risk of people coming across contradictory information. What should we do to help people trust their judgement, and trust the intranet?
Slow writing
I read an article in The Guardian on the art of slow reading, and how skim reading on…
Comms clangers – dropping the ball
I don't always get it right, and it's not always "someone else's fault". Miscommunication is a serious matter, and yet mistakes will happen.
Fear of the big projects
I need to throw-out my current intranet, and yet the risks of the new intranet project failing (in part) are so great I feel overwhelmed. Launch in t-minus three months.
Separate the approval of content and style
Tired of Senior Engineers telling you they'd prefer the second sentence in your article to end with a smiley face? Want managers to let you shape messages as per your remit? Try this radical idea!
Simple communications
It’s something about being authentic, clear and concise yet thoughtful and human
Love of the written
We bandy the word 'passion' around too much, but love of the λόγος (logos) should drive our written expressions.