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Truth in comms

To be honest with you…now that’s a phrase you hear too often, and I’m sure I’m guilty of it myself at times. How ridiculous though; does it mean that at any other time you’re not being honest with me?! Truth and trust How much do we trust in what we read? Trust and truth go hand in hand, so if we read something we later discover to be untrue, we lose trust in that particular... read more

Simple communications

It’s something about being authentic, clear and concise yet thoughtful and human read more

Love of the written

We bandy the word 'passion' around too much, but love of the λόγος (logos) should drive our written expressions. read more

Help me help your intranet manager and comms team

Take a second to send a link to my website to your intranet manager / editor, in the hopes of brightening their day. read more

Writing fashions to be wary of

Internal communications that are dull and lifeless often masquerade as interesting by using 'exciting' boilerplate. Here are a few criminal uses of English. read more

The disappearance of front page news – how do your readers find your intranet news stories?

News stories on my intranet ‘fall off‘ the front page after two days and ‘disappear’; at least as far as my readers are concerned. Here one day, gone the next. “Did you see that article about our pay offer? No? Oh well, you missed it.” With all my reading, all my research, all my networking, I have failed to discover or develop a better system than the ‘news... read more

Seven easy intranet improvements to make this month

I have had this role for one year. What have I done to our intranet? Not enough. What will you and I do in the next month or so? Plenty more. read more

Who writes for your MD?

Does your CEO have a ghost writer? read more

Employees, and other livestock

How you refer to the people who work in your company sets the whole tone of your communication - do you wish to talk down to people? read more

Words without meaning

I'm pleased to announce, that going forward, I will ensure I don't write like this! read more
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