12 Aug, 2010
Truth in comms
To be honest with you…now that’s a phrase you hear too often, and I’m sure I’m guilty of it myself at times. How ridiculous though; does it mean that at any other time you’re not being honest with me?! Truth and trust How much do we trust in what we read? Trust and truth go hand in hand, so if we read something we later discover to be untrue, we lose trust in that particular... read more
16 Jul, 2010
Simple communications
It’s something about being authentic, clear and concise yet thoughtful and human read more
14 Jul, 2010
Love of the written
We bandy the word 'passion' around too much, but love of the λόγος (logos) should drive our written expressions. read more
28 Jun, 2010
Help me help your intranet manager and comms team
Take a second to send a link to my website to your intranet manager / editor, in the hopes of brightening their day. read more
10 Dec, 2009
Writing fashions to be wary of
Internal communications that are dull and lifeless often masquerade as interesting by using 'exciting' boilerplate. Here are a few criminal uses of English. read more
11 Aug, 2009
The disappearance of front page news – how do your readers find your intranet news stories?
News stories on my intranet ‘fall off‘ the front page after two days and ‘disappear’; at least as far as my readers are concerned. Here one day, gone the next. “Did you see that article about our pay offer? No? Oh well, you missed it.” With all my reading, all my research, all my networking, I have failed to discover or develop a better system than the ‘news... read more
7 Aug, 2009
Seven easy intranet improvements to make this month
I have had this role for one year. What have I done to our intranet? Not enough. What will you and I do in the next month or so? Plenty more. read more
18 Feb, 2009
Employees, and other livestock
How you refer to the people who work in your company sets the whole tone of your communication - do you wish to talk down to people? read more
3 Feb, 2009
Words without meaning
I'm pleased to announce, that going forward, I will ensure I don't write like this! read more

