Latest News
Don’t change your daughter’s, or your intranet’s, name, Mrs. Worthington
Renaming your intranet, or any business system, seems a fun thing to do to create engagement and 'goodwill' towards an improved system. A new name signifies a fresh start, but it does cost a lot of money and it does waste time. Think!
Top level intranet navigation – your menu names
Here's my old intranet menu names and my new one, along with several other navigation menus from other people's intranets! So much sharing!
Internal communication blogs to follow
Ten blogs dedicated to communications and internal communications for you to follow along with me.
Intranet content manifesto – 2nd draft
A second crack at getting some publishing principles across to people who've never written anything but emails.
What annoys my intranet surfers
The list of things that annoy my intranet readers about web pages. Awesomely consistent.
The secret second reason why your intranet news goes unread
We know the number one reason people find your intranet superfluous to requirements; irrelevant information. The ‘news’ stories…
The ‘no results’ intranet search results page
Your search engine probably isn't as good as your people would like it to me. Reduce friction and frustration by providing a great (great, not 'good enough') "No Results" results page. See my sad robot.
Don’t ‘migrate’ content from the old intranet system to the new one
Don't create a 'Content Migration Plan' when you move to a new intranet system; it's not about migration, it's about fantastic content that supports people's work and meets their needs.
I know why my cage bears strings
It's not that I'm trapped in my role, my job, it's that I know what it would take to progress, and I don't like the strings attached.
Image editing crib sheet for the web or intranet
Download this one-page Image Editing Crib Sheet to help (you and) your intranet contributors use photos appropriately.
Intranet managers, editors and admins must be strong curators
Too many intranet pages for no real reason. Valueless squawks. We need to have the confidence to say "that's not gonna help anyone, let's not dump it online".
Twitter basics for business, by James Barisic
James' sucinct slides remind us that Twitter is not a marketplace.