Latest News
What annoys my intranet surfers
The list of things that annoy my intranet readers about web pages. Awesomely consistent.
The secret second reason why your intranet news goes unread
We know the number one reason people find your intranet superfluous to requirements; irrelevant information. The ‘news’ stories…
The ‘no results’ intranet search results page
Your search engine probably isn't as good as your people would like it to me. Reduce friction and frustration by providing a great (great, not 'good enough') "No Results" results page. See my sad robot.
Don’t ‘migrate’ content from the old intranet system to the new one
Don't create a 'Content Migration Plan' when you move to a new intranet system; it's not about migration, it's about fantastic content that supports people's work and meets their needs.
I know why my cage bears strings
It's not that I'm trapped in my role, my job, it's that I know what it would take to progress, and I don't like the strings attached.
Image editing crib sheet for the web or intranet
Download this one-page Image Editing Crib Sheet to help (you and) your intranet contributors use photos appropriately.
Intranet managers, editors and admins must be strong curators
Too many intranet pages for no real reason. Valueless squawks. We need to have the confidence to say "that's not gonna help anyone, let's not dump it online".
Twitter basics for business, by James Barisic
James' sucinct slides remind us that Twitter is not a marketplace.
Jedi mind trick web design
"This is the intranet design you've been looking for..."
Getting it done and choosing success
I've come to know three things about getting big things done. So many people have told us what success is built around, but doesn't success, and even happiness, come down to these three things? Nothing easy, but simple enough yeah?
The need for intranet collaborative and discussion spaces
Banging my head against a wall, trying to get permission to 'open up' our intranet to user generated content - more social.
User centred or Department centred? Intranet design
I'm designing a potentially massive intranet' the biggest hurdle is breaking people's expectations that it can be 'just the same but better than the current one'. The current intranet is very very poor. Please help me decide if 'user centred' design is the right way forward, or if I should just let our Departent Silos do as they wish...