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Would you like to team up to write about internal communications?

I’ve been writing about comms for years now, and seriously talking about good practices for over a year. Considering Chris Brogan’s prediction that solos will need to consolidate and collaborate in 2010, I’d like to throw out an idea and invitation to you. If you’re working within an Internal Communications department, would you like to join me and write about comms (writing, intranet, email,... read more

There must be a better way than Q&A (or, “I frequently hate FAQs”)

1. Why are business writers obsessed with the FAQ format? I don’t know. Perhaps the FAQ format is so very easy to write; one covers all the concerns comprehensively, and it’s just so easy to think of a question and write the answer. It’s much harder to explain a subject in proper prose, spinning a narrative that moves a person’s understanding forward in a logical progression of facts and... read more
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