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6 Sep, 2010 Posted by Wedge

Poor intranet pages will get published

As promised in my previous article, we’re looking at intranet page quality and the four typical standards; perfect, good, good enough and poor. I focus on quality a lot on this site and in my day job as an intranet manager, but regardless of our standards and goals we have to accept that sub-standard pages will get published on our intranets when we open up publishing access to more people than the... read more

1 Sep, 2010 Posted by Wedge

Average intranet pages are OK

Much as I would like all intranet pages to be 'perfect', I find it useful to recognise four standards of intranet page. read more

16 Aug, 2010 Posted by Wedge

You cannot copyright your website

You really can't. A website takes more than one copyright statement to cover it. read more

12 Aug, 2010 Posted by Jules

Truth in comms

To be honest with you…now that’s a phrase you hear too often, and I’m sure I’m guilty of it myself at times. How ridiculous though; does it mean that at any other time you’re not being honest with me?! Truth and trust How much do we trust in what we read? Trust and truth go hand in hand, so if we read something we later discover to be untrue, we lose trust in that particular... read more

10 Aug, 2010 Posted by Wedge

Your comms are boring

How can our communiqués compete with a world that knows how to engage people's attention? Couldn't our internal communications be, y'know, human and interesting? read more

6 Aug, 2010 Posted by Wedge

9 mass mail good practices

Sending emails to hundreds of people is too easy - mistakes creep in and there's little you can do once you've pressed the send button. read more

2 Aug, 2010 Posted by Wedge

Free-for-all intranets – how to discern the ‘correct’ info

Once you open your intranet up to multiple publishers / contributors, there's the risk of people coming across contradictory information. What should we do to help people trust their judgement, and trust the intranet? read more

29 Jul, 2010 Posted by Jules

Slow writing

I read an article in The Guardian on the art of slow reading, and how skim reading on the Internet may have made us more stupid. But I think the same could be said for writing. I was just sitting outside with a pen and paper, thinking how much I enjoy the physical act of writing; of actually allowing a real pen and ink to form the words. I considered how writing by hand is slower than typing, but how it... read more

27 Jul, 2010 Posted by Wedge

Comms clangers – dropping the ball

I don't always get it right, and it's not always "someone else's fault". Miscommunication is a serious matter, and yet mistakes will happen. read more

22 Jul, 2010 Posted by Wedge

Fear of the big projects

I need to throw-out my current intranet, and yet the risks of the new intranet project failing (in part) are so great I feel overwhelmed. Launch in t-minus three months. read more

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About Me

Hi, my name is Wedge,
it really is, and I'm a writer, editor and web publisher, specialising in internal communications and intranet management, with a direct interest in media relations.

I work in the commercial sector and also in the third sector, the voluntary field.

I got my first email address in 1984, six years afore the World Wide Web came to be whatever it is now.

I've been publishing online since 1997, blogging since the platforms were created, and writing about internal communications since 2004. In July 2010 my blog came to be sponsored by Content Formula.

You can follow me on Twitter, if you like that sort of thing, or try a flavour of me.

Recent Tweets

@Shazmo I agree; I don't like s's but I'm forced to use it as that's the decision :( [#]
Would you say "John Scotts's house" or "John Scotts' house"? The Guardian and BBC seem to like s's. #grammar [#]
@Julesxv that's a great find. I'm looking for a web version that I can browse 'like a calendar' rather than a PDF. [#]
Where can I find an online diversity calendar? Y'know, one that provides religious and cultural dates throughout the days? [#]
@danasml Confirmed! [#]